End verbal complaint chaos by allowing residents to log photo-verified maintenance tickets while tracking your team's resolution speed across every building.
Faulty ACs and dripping plumbing are the primary triggers for negative Google reviews. PG Master replaces messy WhatsApp complaint messages with structured ticketing equipped with photo proof and SLA timers.
Designed for instant adoption without disrupting daily warden hospitality.
A resident snaps a photo of a broken shower head and logs a ticket under 'Plumbing' via the PG Master Tenant App.
Your branch warden receives an instant notification, assigns the property plumber, and updates the estimated completion time.
Once repaired, the warden uploads a completion photo. The resident verifies the fix and closes the ticket with a satisfaction rating.
“SLA tracking changed how our wardens operate. Because I receive automatic alerts if a ticket stays open for more than 24 hours, repairs that used to take days now get fixed in hours.”
Got technical or operational questions about this module? Here are verified answers.
Yes, wardens can create internal maintenance tickets directly inside the Owner App for common area repairs or verbal requests.
Join over 50+ property owners across India who stopped chasing rent on WhatsApp and reclaimed 45+ hours every month with PG Master.